678pet FAQ — find answers to anything you want to know right here

Baccarat is a game where you predict whether the Player or the Banker will have a hand total closer to 9. Each side is dealt two cards, and a third card may be drawn if needed. There are three betting options: Player, Banker, or Tie. The Banker bet wins more often but carries a small commission. You can play with real dealers at 678pet's live casino, and support is available in Burmese.

Dragon Tiger is simpler than Baccarat. One card is dealt to each side — Dragon and Tiger — and the higher card wins. There is no third card like in Baccarat, so results come faster and it is easier for new players to get started. Tie and Suited Tie bets are also available. Switching between Dragon and Tiger keeps each round quick.

Roulette has many bet types. Inside bets include Straight Up (single number), Split (two numbers), Street (three in a row), and Corner (four numbers). Outside bets include Red/Black, Odd/Even, and 1-18/19-36. Outside bets pay less but hit more often. 678pet's live Roulette table has a clear interface that is easy to use from your phone.

Yes, 678pet's live casino works on mobile directly through your browser — no separate app needed. Open Chrome or Safari, go to 678pet.mom, log in, and launch live casino. With a solid 4G or 5G connection you can watch the dealer's live stream without interruption.

Live dealer games connect you by video to a real dealer in a game studio. The dealer deals cards or spins the wheel, and players from anywhere in the world join the same table through their browser at the same time. A chat function lets you interact with the dealer. Results come from the dealer's real actions rather than a Random Number Generator (RNG), so players can feel more confident in the game.

Yes. When withdrawing, the KBZPay, Wave Money, AYA Pay, CB Pay, or bank account you use must match the name registered on your 678pet account. This is a required step for financial security and fraud prevention. If the names do not match, the withdrawal cannot be processed — please contact Support.

678pet processes withdrawals 24/7, so there's no difference in processing time whether it's nighttime or a public holiday. When your request meets the requirements, it is normally completed within one hour. Wallets such as KBZPay and Wave Money tend to be faster than bank transfers. If it's taking longer, you can check with Live Chat.

The minimum withdrawal amount at 678pet is 30,000 Ks. If you haven't reached that amount yet, you cannot make a withdrawal — keep playing to build up your balance until you hit that amount, then request it. The minimum deposit amount is 3,000 Ks.

When your withdrawal request meets all requirements, you will normally receive your funds within one hour. This applies to KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers alike. If it has been over an hour since you made your request, contact us through Live Chat and our team will look into it for you.

Bonus funds can only be withdrawn after the Wagering Requirement is met. The Wagering Requirement for the Welcome Bonus is 10x the bonus amount. For example — if you deposit 20,000 Ks and receive a 40,000 Ks bonus, you need to play through 40,000 × 10 = 400,000 Ks before you can withdraw the bonus funds. You can check how much of your bonus balance remains at any time inside your account.

On Android, open Chrome browser, go to 678pet.mom, tap the Menu (⋮) at the top right and select "Add to Home screen". On iPhone, open Safari, go to the site, tap the Share icon (□↑) and select "Add to Home Screen". The 678pet icon will then appear on your phone's home screen and you can open it with one tap, just like an app.

On Chrome Android, go to Menu (⋮) → Settings → Privacy and security → Clear browsing data, check Cached images and files, then tap Clear data. On Safari iOS, go to Settings App → Safari → Clear History and Website Data. Then reopen 678pet.mom. After clearing the cache, page load times usually improve noticeably.

678pet runs well on Android 8 and above and iOS 13 and above. You can also access it on Windows 10/11 PCs and MacBooks via Chrome or Edge browser. Keep your browser updated to the latest version and make sure JavaScript is enabled. It also plays well on tablets (Android / iPad) with a responsive layout.

Playing through a browser gives you a similar experience to a dedicated app. Chrome and Safari cache game pages to make loading faster. With a good internet connection, Live Casino video streams run smoothly too. If you add the Home Screen shortcut, opening the site on repeat visits will be even faster.

A dropped connection does not end the game immediately — the server keeps the game running on its side, and your place in the game will be restored when you reconnect. In real-time games like Live Casino Baccarat, your bet for the round is already locked in once cards are dealt, so the result stands. If the problem continues, you can ask via 24/7 Live Chat.

Most games include a Demo Mode so you can try them for free without logging in. In Demo play, only virtual money is used and no real money is at risk. You can explore the game's paytable, bonus features and reel mechanics at your own pace, so you feel more confident when you move to real money play.

A high-volatility slot pays out less often but tends to pay larger amounts when it does. A low-volatility slot pays out more frequently but in smaller amounts. If you want your money to last longer, a low-volatility game is a good choice; if you are aiming for bigger wins, go for a high-volatility game. Picking based on your budget is a sound approach.

RTP (Return to Player) refers to the percentage of total money wagered that a game is set to pay back to players. For example, an RTP of 96% means that for every 100 Ks wagered, an average of 96 Ks is paid back out as winnings. This figure does not guarantee a good session — it is a statistical average that emerges over a large number of plays over time.

A Progressive Jackpot grows because a small portion of every bet placed by every player goes into the jackpot pool. It keeps growing until it hits, then resets to zero and starts building again. Because every spin by every player adds to the pool, the jackpot amount can reach very large sums.

First, set a fixed budget for yourself. Then choose a slot that lets you adjust the bet size and keep your bet per spin to around 1–2% of your budget. Low-volatility slots tend to make your budget last longer. Use Demo Mode on 678pet's slots to test out the bet size first, find the spin amount that suits you, then move to real money play.

The welcome bonus is available once per player on their first deposit only. It cannot be claimed more than once per account. The bonus is 200% of the first deposit, up to a maximum of 200,000 Ks. For example — deposit 20,000 Ks and you receive a 40,000 Ks bonus, giving you a balance of 60,000 Ks.

Slots, Live Casino (Baccarat, Dragon Tiger, Roulette), Crash games and football betting are all eligible games for wagering. Contribution rates may vary by game type, so you can ask our Support Team to check the Bonus Terms. Bets placed from your Bonus Balance — not your Real Balance (own funds) — count toward wagering.

In the Referral Program, when a friend you refer makes their first deposit, you receive 10% of that deposit as a bonus, with a cap of 20,000 Ks per friend. On top of that, you earn a weekly commission of 0.3% from your friends' bets. There is no limit on how many friends you can refer.

The wagering requirement is the total bet amount you need to play through before you can withdraw your bonus funds. The wagering requirement for the 678pet welcome bonus is 10x the bonus amount. For example — if you receive a 200,000 Ks bonus, you need to wager 200,000 × 10 = 2,000,000 Ks before withdrawing. Until the wagering requirement is met you cannot withdraw the bonus, but the funds will not be lost — they remain in your account.

The 678pet VIP Program has five tiers. Bronze — up to 0.3% weekly cashback, Silver — 0.6%, Gold — 0.9%, Platinum — 1.2%, Diamond (highest) — 1.5%. Cashback is paid out once a week, and regular players move up the tiers automatically as their play activity continues to grow.